The hiring company is a leading global provider of water and hygiene solutions. With a presence in 130 countries across six continents and a team of over 16,500 professionals, the organization operates 70 manufacturing facilities worldwide. Recognized as a 2025 Best Managed Company Gold Standard honouree, the employer prides itself on delivering excellence and fostering a supportive, high-performing workplace.
✔ Work model: Hybrid ✔ Office location: Grozăvești, Bucharest ✔ Working hours: 09:00 – 18:00 (Monday to Friday)
Requirements
Bachelor's degree.
Previous experience in technical service.
Fluent in English (spoken and written) - C1 level.
Experience working with SAP and Salesforce.
Key Responsibilities
Plan and dispatch emergency service requests through Salesforce Service Cloud.
Manually schedule and coordinate same-day service activities.
Mass-load equipment records into the system.
Create service orders in SAP based on installation request forms or SmartStart tools.
Plan and dispatch installation activities through Salesforce Service Cloud.
Generate service orders in SAP based on scheduled maintenance matrices.
Plan and dispatch preventive maintenance activities through Salesforce Service Cloud.
Communicate with Technical Customer Service (TCS) business partners across different countries.
Collaborate with local teams and field technicians to coordinate planning activities.
Prepare service level reports and update customer portals with relevant service information.
Benefits
Benefits platform: 950 RON/month
Christmas and Easter bonuses: 500 RON each
Holiday allowance: 50% of the gross monthly salary
Annual performance bonus: up to two full monthly salaries
Employee referral bonus
Paid annual leave: 21 vacation days, plus your birthday off and one additional vacation day for each year of service
Life insurance and private medical services
On-site gym and relaxation area
70% employee discount on the company's products
Apply now!
Job description
The hiring company is a leading global provider of water and hygiene solutions. With a presence in 130 countries across six continents and a team of over 16,500 professionals, the organization operates 70 manufacturing facilities worldwide. Recognized as a 2025 Best Managed Company Gold Standard honouree, the employer prides itself on delivering excellence and fostering a supportive, high-performing workplace.
✔ Work model: Hybrid ✔ Office location: Grozăvești, Bucharest ✔ Working hours: 09:00 – 18:00 (Monday to Friday)
Requirements
Bachelor's degree.
Previous experience in technical service.
Fluent in English (spoken and written) - C1 level.
Experience working with SAP and Salesforce.
Key Responsibilities
Plan and dispatch emergency service requests through Salesforce Service Cloud.
Manually schedule and coordinate same-day service activities.
Mass-load equipment records into the system.
Create service orders in SAP based on installation request forms or SmartStart tools.
Plan and dispatch installation activities through Salesforce Service Cloud.
Generate service orders in SAP based on scheduled maintenance matrices.
Plan and dispatch preventive maintenance activities through Salesforce Service Cloud.
Communicate with Technical Customer Service (TCS) business partners across different countries.
Collaborate with local teams and field technicians to coordinate planning activities.
Prepare service level reports and update customer portals with relevant service information.
Benefits
Benefits platform: 950 RON/month
Christmas and Easter bonuses: 500 RON each
Holiday allowance: 50% of the gross monthly salary
Annual performance bonus: up to two full monthly salaries
Employee referral bonus
Paid annual leave: 21 vacation days, plus your birthday off and one additional vacation day for each year of service
Job descriptionLocation: Grozăvești Subway Station Area (Bucharest) Working Model: Hybrid (Work from home on Mondays and Fridays) Schedule: 09:00 – 18:00 (lunch break included) The hiring company is a leading global provider of water and hygiene solutions. With a presence in 130 countries across six continents and a team of over 16,500 professionals, the organization operates 70 manufacturing facilities worldwide. Recognized as a 2025 Best Managed Company
Job descriptionLocation: Grozăvești Subway Station Area (Bucharest) Working Model: Hybrid (Work from home on Mondays and Fridays) Schedule: 09:00 – 18:00 (lunch break included) The hiring company is a leading global provider of water and hygiene solutions. With a presence in 130 countries across six continents and a team of over 16,500 professionals, the organization operates 70 manufacturing facilities worldwide. Recognized as a 2025 Best Managed Company
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