- Organisation/Departmentcall center/ customer serviceJob descriptionWhat will you do: Provide outstanding customer service via email and phone interactions.Handle emails and manage voice calls with customers from holiday home/villa booking platformCommunicating with customers through various channelsResponding promptly to customer inquiriesMaintaining a positive, empathic and professional attitude towards customers at all timesEnsure customer satisfaction aOrganisation/Departmentcall center/ customer serviceJob descriptionWhat will you do: Provide outstanding customer service via email and phone interactions.Handle emails and manage voice calls with customers from holiday home/villa booking platformCommunicating with customers through various channelsResponding promptly to customer inquiriesMaintaining a positive, empathic and professional attitude towards customers at all timesEnsure customer satisfaction a
- OfferWe are looking for a Technical Support Engineer (L2) for a top global company, a leader in providing business services and solutions. This role offers the opportunity to work in a dynamic environment and support users by solving technical issues following best practices. Responsibilities:Managing complex cases escalated from the L1 team;Troubleshooting and documenting technical incidents following internal procedures;Providing feedback and support toOfferWe are looking for a Technical Support Engineer (L2) for a top global company, a leader in providing business services and solutions. This role offers the opportunity to work in a dynamic environment and support users by solving technical issues following best practices. Responsibilities:Managing complex cases escalated from the L1 team;Troubleshooting and documenting technical incidents following internal procedures;Providing feedback and support to
- OfferWe are looking for a Technical Support Engineer (L2) for a top global company, a leader in providing business services and solutions. This role offers the opportunity to work in a dynamic environment and support users by solving technical issues following best practices. Responsibilities:Managing complex cases escalated from the L1 team;Troubleshooting and documenting technical incidents following internal procedures;Providing feedback and support toOfferWe are looking for a Technical Support Engineer (L2) for a top global company, a leader in providing business services and solutions. This role offers the opportunity to work in a dynamic environment and support users by solving technical issues following best practices. Responsibilities:Managing complex cases escalated from the L1 team;Troubleshooting and documenting technical incidents following internal procedures;Providing feedback and support to
- Organisation/Departmentcustomer service/e-commerceJob descriptionRăspunde solicitărilor clienților într-un mod eficient și profesional, respectând termenele stabilite;Înregistrează toate apelurile cu acuratețe și în conformitate cu procedurile;Dezvoltă și menține cunoștințe complete despre produsele și serviciile clientului, atât tehnice, cât și procedurale;Gestionează corespondența conform cerințelor sau solicitărilor;Atinde obiectivele individuale și deOrganisation/Departmentcustomer service/e-commerceJob descriptionRăspunde solicitărilor clienților într-un mod eficient și profesional, respectând termenele stabilite;Înregistrează toate apelurile cu acuratețe și în conformitate cu procedurile;Dezvoltă și menține cunoștințe complete despre produsele și serviciile clientului, atât tehnice, cât și procedurale;Gestionează corespondența conform cerințelor sau solicitărilor;Atinde obiectivele individuale și de
- Organisation/Departmentback officeJob descriptionoperare in baze date;introducere în baza de date a diferitelor informații cu privire la carduri, conturi, tranzacții;gestiunea solicitărilor în legătură cu tranzacțiile frauduloase. Requirementsminim studii medii (liceu cu diploma de bacalaureat);cunostinte limba italiana nivel B2-C1;cunostinte limba engleza nivel B2;cunostinte utilizare pachet Ms.Office;capacitate de organizare;atentie la detalii.OfferOferiOrganisation/Departmentback officeJob descriptionoperare in baze date;introducere în baza de date a diferitelor informații cu privire la carduri, conturi, tranzacții;gestiunea solicitărilor în legătură cu tranzacțiile frauduloase. Requirementsminim studii medii (liceu cu diploma de bacalaureat);cunostinte limba italiana nivel B2-C1;cunostinte limba engleza nivel B2;cunostinte utilizare pachet Ms.Office;capacitate de organizare;atentie la detalii.OfferOferi
