Customer Service Specialist
Job description
- Builds relationships with customers, generating trust and credibility and proactively fulfil customer service
requirements
Understand customer logistic realities, specificities and limitations ...
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summary
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Customer Service Specialist
English
Understands the commercial processes and objectives and its relevance for the Order to Cash process and incorporates the commercial strategy
Understands the interdependencies between S&OP, sales and supply chain process, customer service level, working capital, asset utilization and operating cost
Ensure the execution of the Accounts Receivables process accurately, according to company policies and procedures
Collaborates with customers and internal stakeholders to streamline the Account Receivable flow and
executes related operational tasks following the agreed procedures
Customer Service Specialist
English
Understands the commercial processes and objectives and its relevance for the Order to Cash process and incorporates the commercial strategy
Understands the interdependencies between S&OP, sales and supply chain process, customer service level, working capital, asset utilization and operating cost
Ensure the execution of the Accounts Receivables process accurately, according to company policies and procedures
Collaborates with customers and internal stakeholders to streamline the Account Receivable flow and
executes related operational tasks following the agreed procedures
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