field service engineer.

Job description

As a Field Service Engineer (FSE), you are the front-line technical ambassador on
the ground, ensuring the successful installation, commissioning, servicing, and training of
Petersime’s advanced hatchery technologies like incubators, HVAC solutions, hatchery
equipment and electronic control systems worldwide. You will work closely with local teams,
supervise local helpers and contractors, and customers to deliver high-quality service and
represent the company’s dedication to customer satisfaction and excellence.

Location: Worldwide (extensive international travel required)
Employment Type: Self-employed / Independent Contractor

Key Responsibilities

1. Installation & Commissioning
   • Execute mechanical, electrical, and electronic installation and commissioning of incubators, HVAC systems, and hatchery equipment.
2. Project Supervision
   • Ensure necessary documentation prior and during installation
   • Present the project to the local team.
   • Supervise local labour and contractors during project execution.
   • Coordinate the mechanical, electrical and hydraulic installation.
   • Perform initial checks for damaged or missing parts.
   • Coordinate site activities and ensure the availability of necessary documentation.
   • Conduct weekly project follow-ups with the customer’s project manager.
   • Monitor and maintain installation quality throughout the process.
   • Reporting on the installation progress weekly to project stakeholders.
   • Complete and submit timely and accurate all technical commissioning,
   administration and handover reports to the GTS and Service Department.
3. Technical Support & Troubleshooting
   • Provide on-site technical support and perform troubleshooting activities.
   • Identify and resolve issues independently while maintaining communication with the
   technical team, ensuring customer satisfaction and system performance.
4. Customer Training
   • Train hatchery staff in the operation, use, and basic maintenance of systems during and after commissioning to ensure correct use and maintenance of the equipment.

Qualifications and Competencies

• Degree or certification in Electromechanics, Electricity, Mechatronics, or a related
technical field.

• Proven experience in field service, installation and project supervision.

• Fluent in English; additional languages are a plus.

• Excellent interpersonal and communication skills.

• Able to work independently and effectively in diverse and multicultural environments.

• Willing and able to travel internationally up to 90% of the time.

• Must operate under a self-employed status.

If you want a career in a global incubator solutions company with cutting-edge technology, join us!