- OfferWe’re Hiring: Customer Support & Experience Specialist (EN)We’re looking for a Customer Support & Experience Specialist to join a fast-growing international tech company with a self-serve digital advertising platform used globally. If you're passionate about delivering outstanding customer experiences and solving real-time challenges—this role is for you!Key ResponsibilitiesProvide customer support via email, chat, and helpdesk tools (e.g. Zendesk, InOfferWe’re Hiring: Customer Support & Experience Specialist (EN)We’re looking for a Customer Support & Experience Specialist to join a fast-growing international tech company with a self-serve digital advertising platform used globally. If you're passionate about delivering outstanding customer experiences and solving real-time challenges—this role is for you!Key ResponsibilitiesProvide customer support via email, chat, and helpdesk tools (e.g. Zendesk, In
- OfferFor our client we are looking for Customer Support Agent French & English. Profile:• Ability to write and speak fluently, clearly and concisely in French( C1) and English (B2)• Availability for a full-time schedule, in shifts covering 10:00 - 00:00, Monday - Sunday, 5 days/ week• Availability to work full time from our office in Bucharest• Previous experience is mandatory, at least 6 months• Excellent problem-solving abilities• Empathetic and can commOfferFor our client we are looking for Customer Support Agent French & English. Profile:• Ability to write and speak fluently, clearly and concisely in French( C1) and English (B2)• Availability for a full-time schedule, in shifts covering 10:00 - 00:00, Monday - Sunday, 5 days/ week• Availability to work full time from our office in Bucharest• Previous experience is mandatory, at least 6 months• Excellent problem-solving abilities• Empathetic and can comm
- Offer We are looking for experienced professionals to join our team as Senior Process Associates in Customer Service, with a minimum of 2 years’ experience in customer support and fluency in German. Key Responsibilities:Manage customer inquiries across phone, email, and chat;Support sales, policy issuance, renewals, refunds, cancellations;Process payments and handle complaints;Participate in customer surveys (NPS), fraud prevention, and sanctions checks;COffer We are looking for experienced professionals to join our team as Senior Process Associates in Customer Service, with a minimum of 2 years’ experience in customer support and fluency in German. Key Responsibilities:Manage customer inquiries across phone, email, and chat;Support sales, policy issuance, renewals, refunds, cancellations;Process payments and handle complaints;Participate in customer surveys (NPS), fraud prevention, and sanctions checks;C
- Organisation/DepartmentDetalii despre activitateActivitatea presupune oferirea suportului clienților în momentul în care aplicația companiei pe care aceștia o folosesc nu funcționează. Aplicația:Funcționează ca un filtru de Internet, ce nu permite accesarea anumitor site-uri, blocare ads, în funcție de preferințele fiecărui utilizator;Această aplicație se utilizează pe telefon, astfel sunt necesar cunoștințe de operare Android/iOS, dar și cunoștințe tehnicOrganisation/DepartmentDetalii despre activitateActivitatea presupune oferirea suportului clienților în momentul în care aplicația companiei pe care aceștia o folosesc nu funcționează. Aplicația:Funcționează ca un filtru de Internet, ce nu permite accesarea anumitor site-uri, blocare ads, în funcție de preferințele fiecărui utilizator;Această aplicație se utilizează pe telefon, astfel sunt necesar cunoștințe de operare Android/iOS, dar și cunoștințe tehnic
