operations manager.

I’m looking for an Operations Manager with experience in the gig economy, ride-hailing, delivery, or digital tech services to join a fast-growing tech company that’s expanding its footprint in Romania. This role is key to scaling daily operations, enhancing service quality, and driving engagement in a dynamic, app-based business environment.

Key Responsibilities:

• Manage and supervise daily operational activities ensuring smooth delivery of services to drivers, couriers, and clients;

• Develop and execute strategies to improve driver engagement, increase retention rates, and meet financial targets;

• Use data analytics to monitor operations and inform decision-making aligned with market trends and business goals;

• Collaborate with cross-functional teams and headquarters to ensure alignment and support expansion initiatives;

• Maintain strong relationships with internal stakeholders and external partners, managing expectations and resolving operational challenges;

• Lead, motivate, and develop the local operations team to achieve performance goals;

• Ensure compliance with company policies, procedures, and relevant regulations.

Requirements:

• Bachelor’s degree in Business, Operations Management, or related field;

• Minimum 3 years’ experience in operations management, preferably within gig economy, ride-hailing, delivery, or logistics industries in a tech/app environment;

• Proven ability to scale operations and improve efficiency and profitability;

• Strong leadership and team management skills;

• Excellent analytical and problem-solving skills, with a data-driven approach;

• Experience managing stakeholders and partnerships;

• Fluent in English and Romanian (written and spoken);

• Passionate about modern technologies and smart city solutions;

• Excellent communication, multitasking, and organizational skills;

• Positive attitude, collaborative mindset, and resilience.

What We Offer:

• Full-time, permanent employment contract;

• Competitive salary package correlated with experience and performance;

• Flexible working arrangements, including work from home;

• Meal vouchers and private medical insurance;

• Work in a fast-growing, international, innovative company;

• Opportunities for career development and continuous learning.

If you want to actively contribute to the growth of an innovative company and play a strategic role within the organization, we invite you to apply and join our team!

Email: irina.cornea@randstad.ro