business development manager (bpo industry).

We are looking for an experienced and results-driven Business Development Manager to join the Romanian team of one of our clients – a top-tier global player in the BPO industry.

About the Role

Are you a hunter by nature? Do you thrive on identifying new business opportunities and closing high-value deals? In this role, you will be empowered to secure key partnerships and drive our client's growth in the European market.

Key Responsibilities

• Identify and pursue new business opportunities in Customer Support and Technical Support services;
• Be the face of the company in Romania – building strong relationships and driving high-level conversations with potential clients;
• Work closely with internal teams – Solution Architects, Delivery, and Leadership – to co-create tailored solutions for clients;
• Actively prospect across Romania and European markets with no geographical limits;
• Confidently represent digital transformation capabilities (AI, automation, omnichannel solutions).

Requirements

• 6+ years of experience in the BPO industry, with a strong track record in business development or sales;
• A true hunter mindset: proactive, self-driven, persistent, and competitive;
• Fluency in English (C1) and Romanian; an additional European language is a plus;
• Solid CX/BPO industry network and proven ability to build executive-level relationships;
• Ability to close deals, not just manage pipelines;
• Familiarity with HubSpot or similar CRM tools is an advantage;
• Passion for digital transformation – AI, RPA, chatbots, automation – and how they’re shaping customer experience.

How Success is Measured

• Closed deals, not just initiated conversations;
• Speed to solution – from first contact to signed contract;
• Cross-team collaboration and ability to drive internal alignment;
• Revenue and opportunity growth within Romania and European markets.
  
  

What We Offer

• Hybrid work flexibility – 3 remote days/week;
• Autonomy – full ownership of your pipeline and strategy;
• Supportive structure – access to global delivery capabilities and advanced tech stack;
• Growth potential – play in a European arena with a rapidly expanding organization;
• Dynamic environment – fast-paced, agile, and results-driven.

Ready to take on the challenge? Apply now and let’s talk about how you can drive business growth and build lasting partnerships across Europe.