customer support with italian.

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job details

job details


Offer

We are currently recruiting a Customer Support Specialist with Italian for a multinational company in the SSC/BPO sector.

 Responsibilities: 

  • Provide support to users and sellers on the platform, initially via email only, with gradual transition to voice support;

  • Assist Amazon Seller partners with various inquiries related to platform usage;

  • Deliver clear and efficient solutions, with a strong focus on interaction quality and user experience.

 

Requirements: 

  • Excellent command of Italian (minimum C1 level) – mandatory language assessment required;

  • Advanced English skills (C1 level) – mandatory language assessment required;

  • Minimum 2 years of experience in customer support (preferably written support);

  • Strong communication skills, attention to detail, and customer-oriented mindset;

  • Availability for a full-time schedule, with the possibility of introducing limited shift coverage in the future.

 

Benefits: 

  • 900 RON gross/month allocated via the Benefit platform;

  • Permanent employment contract;

  • Free access to the internal learning platform;

  • Opportunity to work in a stable and international work environment.

Location: Bucharest
Schedule: Monday to Friday, 09:00 – 18:00

 

If you meet the requirements and are looking to join a professional and dynamic team, we encourage you to apply  

 

Email: irina.cornea@randstad.ro 


Offer

We are currently recruiting a Customer Support Specialist with Italian for a multinational company in the SSC/BPO sector.

 Responsibilities: 

  • Provide support to users and sellers on the platform, initially via email only, with gradual transition to voice support;

  • Assist Amazon Seller partners with various inquiries related to platform usage;

  • Deliver clear and efficient solutions, with a strong focus on interaction quality and user experience.

 

Requirements: 

  • Excellent command of Italian (minimum C1 level) – mandatory language assessment required;

  • Advanced English skills (C1 level) – mandatory language assessment required;

  • Minimum 2 years of experience in customer support (preferably written support);

  • Strong communication skills, attention to detail, and customer-oriented mindset;

  • Availability for a full-time schedule, with the possibility of introducing limited shift coverage in the future.

 

Benefits: 

  • 900 RON gross/month allocated via the Benefit platform;

  • Permanent employment contract;

  • Free access to the internal learning platform;

  • Opportunity to work in a stable and international work environment.

Location: Bucharest
Schedule: Monday to Friday, 09:00 – 18:00

 

If you meet the requirements and are looking to join a professional and dynamic team, we encourage you to apply  

 

Email: irina.cornea@randstad.ro 

  • experience

    1-3 ani experiență // 1-3 years experience

  • skills

    • adaptabilitate

  • qualifications

    • 'nicio calificare necesara

  • education

    universitar de lungă durată - master

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