Offer
We are currently recruiting a Customer Support Specialist with Italian for a multinational company in the SSC/BPO sector.
Responsibilities:
Provide support to users and sellers on the platform, initially via email only, with gradual transition to voice support;
Assist Amazon Seller partners with various inquiries related to platform usage;
Deliver clear and efficient solutions, with a strong focus on interaction quality and user experience.
Requirements:
Excellent command of Italian (minimum C1 level) – mandatory language assessment required;
Advanced English skills (C1 level) – mandatory language assessment required;
Minimum 2 years of experience in customer support (preferably written support);
Strong communication skills, attention to detail, and customer-oriented mindset;
Availability for a full-time schedule, with the possibility of introducing limited shift coverage in the future.
Benefits:
900 RON gross/month allocated via the Benefit platform;
Permanent employment contract;
Free access to the internal learning platform;
Opportunity to work in a stable and international work environment.
Location: Bucharest
Schedule: Monday to Friday, 09:00 – 18:00
If you meet the requirements and are looking to join a professional and dynamic team, we encourage you to apply
Email: irina.cornea@randstad.ro
Offer
We are currently recruiting a Customer Support Specialist with Italian for a multinational company in the SSC/BPO sector.
Responsibilities:
Provide support to users and sellers on the platform, initially via email only, with gradual transition to voice support;
Assist Amazon Seller partners with various inquiries related to platform usage;
Deliver clear and efficient solutions, with a strong focus on interaction quality and user experience.
Requirements:
Excellent command of Italian (minimum C1 level) – mandatory language assessment required;
Advanced English skills (C1 level) – mandatory language assessment required;
Minimum 2 years of experience in customer support (preferably written support);
Strong communication skills, attention to detail, and customer-oriented mindset;
Availability for a full-time schedule, with the possibility of introducing limited shift coverage in the future.
Benefits:
900 RON gross/month allocated via the Benefit platform;
Permanent employment contract;
Free access to the internal learning platform;
Opportunity to work in a stable and international work environment.
Location: Bucharest
Schedule: Monday to Friday, 09:00 – 18:00
If you meet the requirements and are looking to join a professional and dynamic team, we encourage you to apply
Email: irina.cornea@randstad.ro