application support engineer - igaming industry | bucureşti

posted
contact
randstad romania
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job details

posted
location
bucureşti, bucuresti
sector
IT, Telecom
reference number
1195 / 1457
contact
randstad romania
You do not need to upload a curriculum vitae to apply for this position, moreover as a simple solution you can apply with your Linkedin profile. Click on the "Apply" button and choose from the application options that requires not more than 2 minutes.


Job description

-Provide L2 Support and solutions for day-to-day customer problems through customer interactions;

-Troubleshoot software issues while capturing all relevant information related to the fault, identify a solution or escalate the issue while constantly communicating with the customer the results of your analysis;

-Manage customer issues and facilitate communication between customers and escalation team.


What's in it for you?

-Competitive monthly salary (between 10.000 and 14.000 RON NET);

-Private healthcare insurance;

-Being an active part of the most dynamic and successful iGaming company, with real opportunities to grow.


Randstad is specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placements to in-house, professionals, search & selection, and HR Solutions.


The Randstad Group is one of the leading HR services providers in the world, with top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States as well as major positions in Australia and Japan.


In 2015, Randstad had approximately 29,750 corporate employees and around 4,473 branches and in-house locations in 39 countries around the world. Randstad generated revenue of € 19.2 billion in 2015. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.


Randstad Holding NV is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded. For more information see www.randstad.com.


Telephone: 0213/365253(Bucharest)


www.randstad/.ro / recruiting@randstad.ro




Requirements

-2 to 5 years of application support experience; the preferred technologies are JavaEE, SpringBoot, ELK framework (log mining and analysis), Grafana and other application support related monitoring and related technologies;

-Ability to traverse through code to understand code workflow and identify possible root causes for issues;

-Experience with Data Structures and Algorithms is advantageous;

-Good programming skills are a big plus;

-Experience in developing unit tests and expanding unit test coverage (TDD) is valuable.



Offer

We are looking for passionate and proactive Application Support Engineers (L2 Support) to join us and be a part of the most successful content provider to the iGaming industry. This job opportunity is based in Bucharest, Romania with the activity being held in our office building (Sector 5).