We are looking for a Technical Support Engineer (L2) for a top global company, a leader in providing business services and solutions. This role offers the opportunity to work in a dynamic environment and support users by solving technical issues following best practices.
Responsibilities:
Managing complex cases escalated from the L1 team;
Troubleshooting and documenting technical incidents following internal procedures;
Providing feedback and support to the L1 team during peak periods;
Participating in process improvement initiatives.
Requirements:
Technical experience, preferably in electrical, electronic, or technical support fields;
Excellent prioritization and problem-solving skills;
Availability for flexible scheduling (including nights and weekends);
Willingness to travel for 1 week to Germany for training (all costs covered by the company);
Advanced English (C1) and German (C1).
Benefits:
Competitive salary based on experience;
Hybrid working model (2 days in the office, 3 days from home);
Ongoing training and development opportunities.
Apply now to join our team!
Email: andra.stian@randstad.ro
Offer
We are looking for a Technical Support Engineer (L2) for a top global company, a leader in providing business services and solutions. This role offers the opportunity to work in a dynamic environment and support users by solving technical issues following best practices.
Responsibilities:
Managing complex cases escalated from the L1 team;
Troubleshooting and documenting technical incidents following internal procedures;
Providing feedback and support to the L1 team during peak periods;
Participating in process improvement initiatives.
Requirements:
Technical experience, preferably in electrical, electronic, or technical support fields;
Excellent prioritization and problem-solving skills;
Availability for flexible scheduling (including nights and weekends);
Willingness to travel for 1 week to Germany for training (all costs covered by the company);
Advanced English (C1) and German (C1).
Benefits:
Competitive salary based on experience;
Hybrid working model (2 days in the office, 3 days from home);
Vedeți ce va urma în procesul de aplicare. Aflați cum vă ajutăm să obțineți acel loc de muncă.
1 din 7
aplicați cu randstad.
Aplicarea la noi este ușoară. Vă vom examina cererea și vom vedea dacă sunteți potrivit pentru job și companie.
2 din 7
vă vom suna.
Consultantul nostru vă va apela la un moment potrivit pentru a discuta despre cererea dvs. și despre aspirațiile viitoare de carieră.
3 din 7
verificarea conformității.
În continuare, trebuie doar să verificăm câteva lucruri - vom face verificările de conformitate relevante și vă vom ține la curent.
4 din 7
referință și verificarea fundalului.
Ca parte a procesului de asigurare a faptului că sunteți perfect pentru rol, vom lua legătura cu orice referințe relevante pe care le-ați furnizat.
5 din 7
jobul perfect pentru tine.
Echipa noastră de experți va organiza fie un interviu pentru rolul pe care l-ați solicitat, fie dacă consideră că există o oportunitate mai bună, vor sugera și opțiuni alternative.
6 din 7
interviu
Ne vom asigura că sunteți pregătit pe deplin înainte de interviu și că veți ști exact la ce să vă așteptați - noroc!
7 din 7
începe noua ta slujbă.
Felicitări, sunteți gata să începeți noua dvs. slujbă. Echipa se va asigura că sunteți pe deplin pregătiți pentru prima dvs. zi.
Offer The ServiceNow App Support Specialist, Integration Delivery position is primarily needed to support our Global ServiceNow application. This role requires an individual who can develop or recommend technical solutions to our business partners to address their business needs. This will require working with external vendors when needed to make strategic decisions on how to deliver application enhancement solutions to support business initiatives w
Offer The ServiceNow App Support Specialist, Integration Delivery position is primarily needed to support our Global ServiceNow application. This role requires an individual who can develop or recommend technical solutions to our business partners to address their business needs. This will require working with external vendors when needed to make strategic decisions on how to deliver application enhancement solutions to support business initiatives w
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