junior call-center limba italiana | bucuresti

posted
contact
marinela dan, randstad romania
job type
permanent
apply now

job details

posted
location
bucuresti
sector
SSC
job type
permanent
reference number
288 / 34
contact
marinela dan, randstad romania
You do not need to upload a curriculum vitae to apply for this position, moreover as a simple solution you can apply with your Linkedin profile. Click on the "Apply" button and choose from the application options that requires not more than 2 minutes.

Organisation/Department

Call-Center

Job description

Activitati de suport inbound pentru clientii posesori de POS-uri, suport acordat pentru probleme tehnice legate de:

-actualizare/resetare soft
-informatii privind operatiunile efectuate prin intermediul POS
-anulare tranzactii
-informatii privind circuitele bancare (VISA/Mastercard, AmericanExpress)
-suport platforma plati online (E-commerce)

Activitati de suport inbound pentru clientii posesori de carduri de credit/debit:

-blocare/deblocare carduri (in urma pierderii/furtului acestora)
-monitorizarea si gestiunea semnalarilor primite in urma utilizarii frauduloase a cardurilor


Requirements

-studii medii (cu diploma BAC) sau superioare (finalizare/in curs)
-cunostinte limba italiana nivel avansat (C1)
-cunostinte limba engleza nivel B1
-pachet Ms Office (Excel, Word, Acces)
-experienta minim 1 an intr-un domeniu similar (call-center, customer support, banking, sales)
-disponibilitate de a lucra in ture

Offer

-pachet salarial atractiv
-diverse beneficii si bonusuri
-contract de munca perioada nedeterminata




Applications

Marinela Dan