junior call-center limba italiana in bucuresti

posted
contact
marinela dan, randstad romania
job type
permanent
apply now

job details

posted
location
bucuresti
sector
SSC
job type
permanent
reference number
31 / 34
contact
marinela dan, randstad romania
apply now
You are now not required to fill out a CV to apply for this position, but if you have an up-to-date CV you will be of great help to us. You can add your CV any time later to your profile.

job description

Organisation/Department

Call-Center

Job description

Activitati de suport inbound pentru clientii posesori de POS-uri, suport acordat pentru probleme tehnice legate de:

-actualizare/resetare soft
-informatii privind operatiunile efectuate prin intermediul POS
-anulare tranzactii
-informatii privind circuitele bancare (VISA/Mastercard, AmericanExpress)
-suport platforma plati online (E-commerce)

Activitati de suport inbound pentru clientii posesori de carduri de credit/debit:

-blocare/deblocare carduri (in urma pierderii/furtului acestora)
-monitorizarea si gestiunea semnalarilor primite in urma utilizarii frauduloase a cardurilor


Requirements

-studii medii sau superioare (finalizare/in curs)
-cunostinte limba italiana nivel B2-C1
-cunostinte limba engleza nivel B1
-pachet Ms Office
-disponibilitate de a lucra in ture

Offer

-pachet salarial atractiv
-diverse beneficii
-contract de munca perioada nedeterminata




Applications