customer support agent with english | bucuresti

posted
contact
ileana papurica, randstad romania
job type
permanent
apply now

job details

posted
location
bucuresti
sector
SSC
job type
permanent
reference number
368 / 52
contact
ileana papurica, randstad romania
You do not need to upload a curriculum vitae to apply for this position, moreover as a simple solution you can apply with your Linkedin profile. Click on the "Apply" button and choose from the application options that requires not more than 2 minutes.
Randstad is recruiting enthusiastic advanced English Speakers for a US mobile phone company, through one of the biggest multinational outsourcing company from Bucharest.

Organisation/Department

Customer Support / Call Center

Job description

- provide customer support via phone and e-mail;
- follow the company's procedures and regulations;
- follow documentation standards;
- help customers with complaints and questions;
- give customers information about products and services;
- process returns;
- helping customers understand the product and answering questions.

Requirements

- fluency in ENGLISH language;
- pro activity in solving day to day issues;
- the ability for picking up new tasks quickly.
- good communication and development skills.


Offer

- attractive salary package;
- paid training;
- monthly bonuses;
- benefits package –meal tickets, public transportation, private health care.