Job description
Specialist in Network delivery and IT Operation. Coordinate internal and external resources and Local IT (people from
countries are coordinated in agreement also with Local IT Manager).
Responsible the AMS and Projects delivery in his own area mainly for Wan, Lan & IT Security. Governance on his area,
in collaboration with respective IT BP and HQ Business Team Leaders.
Act as the go to person for all major service incidents, ensure service restoration and impact communication is the
priority, along with chairing post incident reviews and managing actions Testing documentation and execution / Training
material and training execution / Deploy
Coordination of cross functional decisions with other areas team leaders.
Requirements
At least 8-10 years experience working with on Service Management processes that meet the business needs and are
aligned to ITIL best practice
The responsibility of the Project & Operation require also a high standing, dealing with local managers/top managers
To have a “hands-on” approach, working in a dynamic and fast paced environment
At least 3-4 years experience working with Routing, WiFi, Firewall Policy on Cisco, Fortinet, F5 platforms
Project Management Skills
Research and self study attitude
Forward thinking and strategic planning
Good English written and oral communication skills
Offer
Market leading company with lots of potential