collection agent with french | bucharest

posted
contact
andra gealapu, randstad romania
job type
permanent
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job details

posted
location
bucharest, bucuresti
sector
egyéb
job type
permanent
reference number
270 / 391
contact
andra gealapu, randstad romania
You do not need to upload a curriculum vitae to apply for this position, moreover as a simple solution you can apply with your Linkedin profile. Click on the "Apply" button and choose from the application options that requires not more than 2 minutes.


Job description

- accurate execution of collection related tasks, working procedures and strategy;
- perform client account reconciliations;
- perform root cause analysis, identify issues/gaps and provide resolutions;
- constantly communicate with clients in the portfolio, project teams and other FSSC departments interrelated to --Accounts -Receivable process;
- identify areas where process/system improvements are needed;
- share knowledge by contributing to the creation/update of team procedures and documentation;
- perform other tasks related to Resolution & Inquiry activities.

Requirements

- at least B2 French language level, English is a plus
Experience in the credit and collections field (would be a plus);
- excellent communication skills;
- experience in customer service related tasks is a plus;
- knowledge of the Order-to-Cash process is a plus;
- excellent knowledge of Microsoft Office Suite;
Basic knowledge of Oracle or another ERP system is a plus
University Degree (studies in Economics is plus) or relevant work experience.