tech support - chinese | bucureşti

Job description

Primary Responsibilities:
• Effectively communicate technical information to both technical and non-technical
personnel;
• Properly translates all support incidents with detail and accuracy;
• Communicates with co-workers to research problems and find solutions in a timely
manner;
• Facilitate the flow of information throughout the Integration team;
• Maintain a good communication with co-workers;
• Enthusiastically support, actively promote and demonstrate superior customer service in
accordance with department and company standards and programs;
• Provide first help desk support to a diverse group of internal customers.

Requirements

Requirements:
• Excellent English & Chinese written and verbal communication skills;
• Proficiency in MS Office (MS Excel and MS Outlook, in particular);
• Communicate effectively with all levels of Team Members, guests and outside contacts;
• Work effectively in a fast-paced environment;
• Excellent time management skills and ability to multi-task and prioritize work;
• Attention to detail and problem-solving skills;
• A creative mind with an ability to suggest improvements

Offer

We’re now looking for a dynamic and committed Technical Support to join our client's growing team.