contact center agents – german (plus english) | bucureşti

posted
contact
randstad romania
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job details

posted
location
bucureşti, bucuresti
sector
Customer Service, Call Center
reference number
1510 / 146
contact
randstad romania
You do not need to upload a curriculum vitae to apply for this position, moreover as a simple solution you can apply with your Linkedin profile. Click on the "Apply" button and choose from the application options that requires not more than 2 minutes.


Job description

We have several projects in this area of activity at the moment, but the main goal is to take calls from customers who encounter various difficulties, the ultimate goal being to help them solve the problem, offering quality customer support services.



Requirements

Your Profile

Excellent speaking ond writing skills in German language - fluency in speaking and writing correctly and at ease (plus medium level English knowledge);

Previous work experience in an international hospitality or airline environment I operations is o valuable advantage. but not mandatory;

Specialized skills required: Good Communication ond Customer Service skills.any experience in BPO I Contact center will be an added advantage;

Graduate in any discipline I Under graduates;

Willingness to search for required information from customer with a strong focus on solving clients requests;

Proficient in Microsoft Office.Outlook;

Willing to work in a contact center environment with rotational shifts;



Offer

-competitive salary;

-100% remote work;

-non determined contract.