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infrastructure system engineers.

job details

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    job details


    Offer

    Team Overview and Job responsibilities

    Part of the Global IT Center of Excellence you will part of a Global community of IT enthusiast located in Slatina, Romania but directly working with our teams located all over the world and with our HQ.

    Opportunities to travel for projects and support internationally.

    Your main accountabilities are going to include:

     

    • Act as a specialist for the Datacenter delivery and IT Operations in the Microsoft environment, becoming responsible for related projects delivery in your own reference area
    • Contribute to the resolution of major service incidents, managing all their different phases: from service restoration and impact communication to post incidents reviews
    • Coordinate internal and external resources
    • Testing training documentation/materials and training execution.

     

    Who are we looking for?

    We are looking for candidates among the following key competences:

    • A specialist in Datacenter delivery and IT Operations
    • At least 8-10 years’ experience working on Service Management processes which are aligned to ITIL standards and best practices.
    • At least 3-4 years’ experience working with Microsoft Operating Systems, Office 365, Azure, PowerShell, Azure Active Directory.
    • Capability in coordinating internal and external resources, with IT from other countries
    • Ability to manage Support and projects delivery mainly for Microsoft technologies on premise and in the cloud , Vmware environment, Database management, end-user support, ITMS Management
    • Experience in service incident restoration, ensuring service restoration and impact communication, making it a priority.
    • Expertise in testing documentation, execution, training material and deployment

    The ideal candidate holds:

    • Up to 5+ years of experience working with Microsoft Operating System, Office 365, Azure, PowerShell, Azure Active Directory
    • A “hands-on” approach, working in a dynamic and fast paced environment
    • Fluency in Italian both written and oral
    • Good English written and oral communication skills​
    • Desirable ITIL knowledge
    • Experience working with Oracle, Microsoft SQL, PostgreSQL, MySQL on premises and Cloud is a plus
    • Experience working with AWS, SCCM, InTune, Software distribution, ServiceNow ITSM, Performance Analytics, Natural Language, Power Shell, Backup solutions, Vmware, Hyper-V, NAS storages is a plus


    Offer

    Team Overview and Job responsibilities

    Part of the Global IT Center of Excellence you will part of a Global community of IT enthusiast located in Slatina, Romania but directly working with our teams located all over the world and with our HQ.

    Opportunities to travel for projects and support internationally.

    Your main accountabilities are going to include:

     

    • Act as a specialist for the Datacenter delivery and IT Operations in the Microsoft environment, becoming responsible for related projects delivery in your own reference area
    • Contribute to the resolution of major service incidents, managing all their different phases: from service restoration and impact communication to post incidents reviews
    • Coordinate internal and external resources
    • Testing training documentation/materials and training execution.

     

    Who are we looking for?

    We are looking for candidates among the following key competences:

    • A specialist in Datacenter delivery and IT Operations
    • At least 8-10 years’ experience working on Service Management processes which are aligned to ITIL standards and best practices.
    • At least 3-4 years’ experience working with Microsoft Operating Systems, Office 365, Azure, PowerShell, Azure Active Directory.
    • Capability in coordinating internal and external resources, with IT from other countries
    • Ability to manage Support and projects delivery mainly for Microsoft technologies on premise and in the cloud , Vmware environment, Database management, end-user support, ITMS Management
    • Experience in service incident restoration, ensuring service restoration and impact communication, making it a priority.
    • Expertise in testing documentation, execution, training material and deployment

    The ideal candidate holds:

    • Up to 5+ years of experience working with Microsoft Operating System, Office 365, Azure, PowerShell, Azure Active Directory
    • A “hands-on” approach, working in a dynamic and fast paced environment
    • Fluency in Italian both written and oral
    • Good English written and oral communication skills​
    • Desirable ITIL knowledge
    • Experience working with Oracle, Microsoft SQL, PostgreSQL, MySQL on premises and Cloud is a plus
    • Experience working with AWS, SCCM, InTune, Software distribution, ServiceNow ITSM, Performance Analytics, Natural Language, Power Shell, Backup solutions, Vmware, Hyper-V, NAS storages is a plus