hvac service manager | timişoara

postat
contact
randstad romania
aplică acum

descriere job

postat
locație
timişoara, timis
sector
Vânzări / comerț
număr de referință
1115 / 1314
contact
randstad romania
NU este obligatoriu să vă înscrieți CV-ul pentru a aplica pentru această poziție, dar dacă aveți o versiune actualizată, este un ajutor important pentru noi. Dacă nu este actualizat sau nu este disponibil acum, îl puteți încărca mai târziu, în orice moment când vă conectați la profilul dvs.


Job description

  • prepare service strategy and executes it;
  • coordinates and plans the activities of service engineers;
  • responsible for trainings and improvement of knowledge of service engineers, related to all product groups,;
  • supervises and guide service engineers (also the service subcontractors) to effectively sell and execute service activities, related to equipment repair, installation, start-up, maintenance and other duties as required to ensure customer satisfaction;
  • maintains communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures and other issues;
  • improves the sales of spare parts and maintenance contracts;
  • prepare forecasts for service sales and orders and report to financial-controlling department;
  • ensures that all company/department policies are being followed by all service engineers;
  • responsible for proper document flow: pipeline of projects, quotations, invoices, payments;
  • responsible for service engineers' performance appraisals, reviews, target setting and follow-up.


Requirements

  • five years' experience related to HVAC Service Management; or an equivalent combination of education and experience;
  • high knowledge and understanding of HVAC systems, refrigeration is an asset;
  • experience and knowledge of automation/control systems;
  • leadership skills to enhance team productivity and standards of work produced;
  • verbal and written communication skills both in Romanian and English; and strong conflict management skills;
  • highly oriented on target achievement and organized with the ability to handle multiple tasks and assignments;
  • good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook and general software navigation;
  • valid driver's license;
  • ability and willingness to work non-standard schedule: overtime, weekends as/if required.


Offer

  • attractive salary package.