gaming advisor with german/italian/french language skills | bucharest

postat
contact
ioana vitan, randstad romania
tip job
permanent
aplică acum

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postat
locație
bucharest, bucuresti
sector
SSC
tip job
permanent
număr de referință
4 / 5
contact
ioana vitan, randstad romania
NU este obligatoriu să vă înscrieți CV-ul pentru a aplica pentru această poziție, dar dacă aveți o versiune actualizată, este un ajutor important pentru noi. Dacă nu este actualizat sau nu este disponibil acum, îl puteți încărca mai târziu, în orice moment când vă conectați la profilul dvs.
A multinational business process outsourcing company is hiring advanced German/Italian/French Speakers.

Organisation/Department

Customer Support / Call Center

Job description


- assisting customers with a wide variety of account queries regarding to games, including payment, login, verification;
- identifying correctly customers requests and solving problems reported by them, according to working procedures;
- maintaining a friendly and professional approach;
- introducing and processing all requirements and solutions proposed in the integrated system used by the company.


Requirements

- fluency in German/Italian/French language, plus, medium knowledge in English;
- to be client-orientated, calm and serious;
- pro activity in solving day to day issues;
- the ability for picking up new tasks quickly;
- good communication and development skills.


Offer

- attractive salary package;
- monthly meal tickets;
- multilingual exposure- improve your spoken and written language skills;
- paid training;
- above average fixed salary, performance bonuses;
- other benefits.