customer service representative | slatina

marinela dan, randstad romania
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slatina, olt
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marinela dan, randstad romania
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Customer service industrial production company


Customer Service

Job description

-identifying customer requirements and managing them in due time, as per company procedures
-providing assistance to sales personnel and representing the interface between the company and customers;
-preparing price offers / order confirmations/ invoices / specific reports about customers’ activity
-permanent collaboration with other departments for offering information/ solutions/ counseling to customers regarding their requirements;
-internal follow up on open items such as orders/logistics/pricing issues/quality


-2/3 years of experience in working field
-University degree
-English language is mandatory together with very good communication skills in spoken and written format
-organized and self motivated person
-customer oriented mental attitude , with initiative and proactive
-critical thinking and analytical abilities with attention to details
-adaptability and solution oriented
-ability to work independently with slight direct supervision and as a part of a team
-ability to understand basic technical aspects related to company industry
-fast reaction, working under time pressure and with deadlines
-very good computer skills (MS Office, Excel, Word, Power Point, Outlook)
-technical background (advantage)
-German language (advantage)
-experience in a comparable position (Customer service in an industrial production company) (advantage)


Andreea Golea