customer service representative in slatina

postat
contact
marinela dan, randstad romania
tip job
permanent
aplică acum

descriere job

postat
locație
slatina, olt
sector
SSC
tip job
permanent
număr de referință
251 / 367
contact
marinela dan, randstad romania
aplică acum
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descriere job

Customer service industrial production company

Organisation/Department

Customer Service

Job description

-identifying customer requirements and managing them in due time, as per company procedures
-providing assistance to sales personnel and representing the interface between the company and customers;
-preparing price offers / order confirmations/ invoices / specific reports about customers’ activity
-permanent collaboration with other departments for offering information/ solutions/ counseling to customers regarding their requirements;
-internal follow up on open items such as orders/logistics/pricing issues/quality


Requirements

-2/3 years of experience in working field
-University degree
-English language is mandatory together with very good communication skills in spoken and written format
-organized and self motivated person
-customer oriented mental attitude , with initiative and proactive
-critical thinking and analytical abilities with attention to details
-adaptability and solution oriented
-ability to work independently with slight direct supervision and as a part of a team
-ability to understand basic technical aspects related to company industry
-fast reaction, working under time pressure and with deadlines
-very good computer skills (MS Office, Excel, Word, Power Point, Outlook)
-technical background (advantage)
-German language (advantage)
-experience in a comparable position (Customer service in an industrial production company) (advantage)


Applications

Marinela Dan