booking consultant with german | bucuresti

postat
contact
alina preda, randstad romania
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permanent
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postat
locație
bucuresti
sector
SSC
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permanent
număr de referință
484 / 536
contact
alina preda, randstad romania
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A multinational outsourcing company is hiring advanced German Speakers for a tourism reservations website.

Organisation/Department

Customer Support / Call Center

Job description

- provide customer support for a tourism reservations website via phone and e-mail;
- identifying correctly customers requests and solving problems reported by them, according to working procedures;
- maintaining a friendly and professional approach.

Requirements

- fluency in English and German;
- good communication skills (both written and verbal)
- efficient in solving problems (customer-centered skills);
- previous experience in customer support would be an advantage.

Offer

- attractive salary package;
- multilingual exposure- improve your spoken and written language skills;
- paid training;
- above average fixed salary, performance bonuses;
- other benefits.