back office ran engineer | bucureşti

postat
contact
randstad romania
aplică acum

descriere job

postat
locație
bucureşti, bucuresti
sector
IT / telekom
număr de referință
825 / 898
contact
randstad romania
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Organisation/Department

Operations / Chariot



Job description

Provide assistance to the Front Office on 3rd line network faults, monitors and maintains the operational status of RAN through regular evaluation of trouble ticket reports and performance statistics.



Requirements

  • BA/BSc degree in Engineering or Computer Science
  • Strong technical background in Huawei 4G RAN.
  • At least 4 years’ experience in RAN network support, of 1 to 3 years in a 2nd / 3rd line support environment.
  • Good knowledge and understanding of applicable OSS platforms.
  • Experience of service management tools. Good knowledge of BMC Remedy .Use of Mycom OSI would be an advantage.
  • Fluent English spoken and written


Offer

  • Management and Operational performance of 4G RAN / 5G NSA network.
  • FOA support for new hardware and software upgrades, new feature introductions, software updates.
  • Working with U2020, Remedy, CyberArk.
  • Create & update the Preventive Maintenance procedure and schedule
  • Prepare step-by-step guideline for all kinds of preventive maintenance tasks in scope of the RAN network
  • Create the work order for preventive maintenance and implement the planned work order effectively and according to the product guidelines
  • Report on the status of Preventive Maintenance result for the RAN network
  • Maintains close relations with third parties, like vendors, to be able to monitor progress of reported problems, known caveats, newly available features, software upgrades and hardware products.
  • Take part in on-call rota to provide out-of-hours support.
  • Find the resolution/workaround for troubles, update trouble reports and dispatch fault repair tasks
  • Replace failed resources, activate cold stand-by resource units, support fault management escalations.
  • Perform functional tests of repaired resources


Applications

Soft Competencies: Mandatory:

Detailed Oriented

Quality

Quantity

Important:

Positive attitude and energy

Adaptability & Flexibility

Essentials:

Planning & Organizing

Spirit of innovation, improvement