collection agent with french | bucharest

postat
contact
andra gealapu, randstad romania
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permanent
aplică acum

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postat
locație
bucharest, bucuresti
sector
Contabilitate & Financiar
tip job
permanent
număr de referință
270 / 391
contact
andra gealapu, randstad romania
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This role is an exciting career opportunity for those of you who are fluent in English and/or in French and who aim to fully exploit their communication and analytical skills. As a Collection Agent you will be responsible for collecting outstanding amounts on client invoices, building and maintaining a relationship with the clients in your portfolio and providing internal and external support related to the Account Receivables process.


Job description

- accurate execution of collection related tasks, working procedures and strategy;
- perform client account reconciliations;
- perform root cause analysis, identify issues/gaps and provide resolutions;
- constantly communicate with clients in the portfolio, project teams and other FSSC departments interrelated to --Accounts -Receivable process;
- identify areas where process/system improvements are needed;
- share knowledge by contributing to the creation/update of team procedures and documentation;
- perform other tasks related to Resolution & Inquiry activities.

Requirements

- at least B2 French language level, English is a plus
Experience in the credit and collections field (would be a plus);
- excellent communication skills;
- experience in customer service related tasks is a plus;
- knowledge of the Order-to-Cash process is a plus;
- excellent knowledge of Microsoft Office Suite;
Basic knowledge of Oracle or another ERP system is a plus
University Degree (studies in Economics is plus) or relevant work experience.